UMC has collaborated with ICMA to provide provided technical support to Indonesia to help strengthen urban capacity of their its cities through peer-to-peer exchanges with Indian associations and local city governments. Counted among the top five most populous countries in the world, Indonesia has densely populated urban areas which are challenged by urban issues of the universal nature. UMC has also imparted direct training and technical assistance to Indonesia’s local government associations to aid their efforts in strengthening the infrastructure to provide an improved and planned urban setup. strengthening process. UMC also organized study-tours for Indonesian delegates to develop a plan of action on how lessons learned from Indian local government associations could be applied to Indonesian associations and existing performance measurement systems improved in their jurisdiction.

Projects :

The objective of UMC’s Urban Indicators and Performance Measurement Program (UIPM) for Indonesia was to create a unique database for cities in Indonesia to enhance urban development work. It helped the visiting delegates develop UIPM as a management and analytical tool to evaluate program and impacts of policy. The delegates were impressed upon the need of indicators to measure the performance of city governments. UMC developed a plan of action on how lessons learned from India could be applied to service improvement areas and how existing performance measurement systems could be improved in their jurisdiction.

The study tour of Indonesian municipal officials to Ahmedabad organized in December 2005, supported the objective of Local Governance Support Program’s (LGSP) Performance Measurement Program. It brought to life the concepts of performance measurement and benefits it brings to improve service delivery. The observations, discussions with experts and implementers and exercises on comparing data between city governments in India

  • Deepened the participants’ knowledge of performance measurement systems as applied in the context of city governments facing similar constraints as Indonesia
  • Sensitized participants about the steps to be undertaken and towards stakeholders who were critical to the success of India’s performance measurement system
  • Provided participants with lessons from the experience of municipalities in India on how and what factors of the Urban Indicators Program in Gujarat and the Citizens Report Card in Bangalore led to better public service delivery
  • Built the capacity of Indonesian leaders through sharing of information and training in developing performance indicators
  • Facilitated personal and institutional development by generating new experiences and insights into the tasks and nature of performance measurement

City government participants were selected on the basis of recommendation from experts in LGSP in addition to the fact that their local governments’ policies such as “Integrity Pact” in Kabupaten Solok in West Sumatra and the “Performance Goals” in West Java provide an enabling environment for performance measurement system to prosper.

The delegation was shown:
  • Presentation on e-Governance of Ahmedabad Municipal Corporation
  • Building plans approval process-data keeping
  • Property tax information and data keeping
  • M&E component-FIRE
  • Centre for performance measurement
  • Citizens report card, Bangalore

Invited by BIGG/ICMA with support from USAID and the ED, UMC facilitated the Best Practice Transfer Program for Indonesian Associations. A three-member team visited Indonesia between February and March, 2004 to share Indian experiences and the learning in BPTP with two Indonesian associations namely APAKASI and APEKSI and help facilitate transfer of two best practices among two sets of cities in Indonesia viz. Balikpappan-Jambi and Gianyar- Lombok Barat.

UMC made presentations to delegates of both the Indonesian associations on concepts in BPTP, experiences and learning including constraints. APEKSI and APAKASI, joined by BIGG developed the approach to an implementation strategy for stakeholders to take the (proposed) MoU forward and the roles and responsibilities of each of the participants. Implementation guidelines, roles and responsibilities were designated. The Indian delegation was also briefed about the best practice and given on-site explanations for the same to better understand its role.

Prior to the same process between Gianyar and Lombok Barat officials and APAKASI, the group along with BIGG and the Indian delegation, met briefly at Denpasar, Bali and discussed implications of the MoU and implementation strategy for all stakeholders.

During 2000-2005, ICMA provided technical support to strengthen the capacity of Indonesian cities through peer-to-peer exchanges with select US cities on a wide range of service delivery areas and facilitated direct training and technical assistance to local government associations. ICMA worked with three Indonesian local government associations at the provincial, city, and district level to strengthen their capacity and improve the following key areas (1) advocacy and representation of members’ interests (2) internal management of their secretariat functions (3) two-way communications between and among members and the secretariat (4) service provision to members, such as conducting training and disseminating best practices in local governance.

ICMA staff assessed, designed, and delivered a comprehensive management program including participation in the ICMA annual conference, which brings together more than 4,000 local government professionals from around the world. Collaboration with other donors and programs helped promote the concerns of local communities through radio broadcasting. Through the program ICMA achieved a varied set of results

  • Fostered intergovernmental communication
  • Launched and sustained best practices identification, documentation and dissemination
  • Increased horizontal communication among local governments facilitated by their association
  • Conducted effective lobbying for local government rights vis-à-vis the national government
  • Improved operational management of the associations
  • Enhanced leadership based on better budget management, transparency, program development, and staff change over

A major component of the program was the implementation of the Resource Cities Program (RCP) which convened practitioners seeking practical solutions to local challenges. Through the RCP program, participating Indonesian local governments were paired with selected US counterparts. Over the course of two years, each of the partnerships hosted up to seven exchanges, alternating between the US and Indonesia, where together they analyzed problems, shared experiences, and identified solutions to a range of issues, such as education, water management, health, environmental protection, tourism development, historic preservation, and citizen participation.

The five city-to-city partnerships were:

Berau, East Kalimantan with Port Angeles, Washington

The partnership focused on drainage, solid waste and education. The project was designed to be effective but not capital intensive. The activities of all three areas were integrated to achieve a clean and healthy Berau.

Solok, West Sumatra with Gresham, Oregon

Solok’s priority was to provide potable water to all citizens. While this end goal was not possible within the time frame of the partnership, Gresham worked with Solok to develop the overall work plan and then to work on the individual steps as time allowed.

Balikpapan and Samarinda, East Kalimantan with Tigard, Oregon

This tri-partite partnership focused on water management. Balikpapan placed emphasis on water conservation to improve clean water services while Samarinda focused on watershed projects and auditing .

Bitung and Sangihe, North Sulawesi with Coos Bay, Oregon

Coastal management and environmental protection were big issues for these two coastal cities. Working with another USAID-funded program, this partnership focused on the legal aspects and needs when creating a marine protected area.

Yogyakarta, Java and Bukittinggi, West Sumatra with Savannah, Georgia

This partnership focused on tourism development, historical preservation and work force development using the community college. In addition to the city of Savannah, the Savannah Technical College was a regular participant in this partnership and donated many resources to the project.